Shipping policy

At Shiya Jewels, we are committed to delivering your order safely, securely, and on time.

Order Processing

  • Shipping processing begins immediately after an order is successfully placed.
  • Customers will receive shipping and tracking details once the order has been dispatched.

Delivery Timeline

  • Most orders are delivered within 3 to 5 business days from the date of dispatch.
  • Delivery timelines may vary depending on location, weather conditions, public holidays, courier operations, or unforeseen circumstances.
  • In the event of any delay, a Shiya Jewels representative will communicate the updated delivery status.

Tracking Your Order

  • Once your order is shipped, a tracking number will be provided via email, SMS, or WhatsApp.
  • Customers can use the tracking details shared by Shiya Jewels to monitor shipment progress.

Shipping Partners

  • Most deliveries are handled through India Post and other trusted courier partners.
  • After dispatch, the tracking number will be shared with the customer.
  • If an alternative courier partner is used, the customer will be informed accordingly.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Delivery Address

Customers are responsible for providing accurate shipping information at the time of placing an order. Shiya Jewels shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or incorrect address information, additional shipping charges may apply for re-dispatch.

Damaged Packages

If you receive a package that appears damaged or tampered with, please contact us within 24 hours of delivery and provide photographs of the package for review.

Contact Us

For any shipping-related questions or concerns, please contact us through the contact information available on our website.

Shiya Jewels
Fashion Jewellery for Every Occasion