Privacy policy

Privacy Policy

At Shiya Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through payment providers)

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide shipping updates
  • Respond to customer inquiries
  • Improve our products and services
  • Send promotional offers (only when permitted)

Payment Security

Shiya Jewels does not store your complete payment card information. Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

  • Shipping and logistics partners for order delivery
  • Payment processors for secure payment transactions
  • Government or regulatory authorities when legally required

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You can choose to disable cookies through your browser settings.

Data Protection

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

Shiya Jewels
Fashion Jewellery for Every Occasion